It's critical to repair broken website features quickly. The website support playbook helps manage, maintain, and keep you looking great on your websites and web applications by providing fast and easy website support.
It's critical to repair broken website features quickly. The website support playbook helps manage, maintain, and keep you looking great on your websites and web applications by providing fast and easy website support.
We will avoid most website difficulties via regular upgrades and maintenance, reducing the chance of software flaws or security threats.
Quick Turnaround
Any issues you have will be dealt with promptly and effectively, as we give professional support and guidance on all matters relating to your online presence.
Dedicated Team
A well-balanced, experienced and scalable dedicated web support expert with great expertise & a proven record of project delivery.
Technical Partnership
We act as a technical partner for your business; there is no wasting time helping you to maintain your web infrastructure and applications.
What to Expect
Here are four things you should expect from us.
Site Maintenance
Quick Turnaround
We will avoid most website difficulties via regular upgrades and maintenance, reducing the chance of software flaws or security threats.
Any issues you have will be dealt with promptly and effectively, as we give professional support and guidance on all matters relating to your online presence.
Dedicated Team
Technical Partnership
A well-balanced, experienced and scalable dedicated web support expert with great expertise & a proven record of project delivery.
We act as a technical partner for your business; there is no wasting time helping you to maintain your web infrastructure and applications.
What is Included
Security & Up-Time
Emergency Support & Response
User Experience Testing
Proactive Optimizations
Website backups
Quality Assurance
What is Included
Emergency Support & Response
Security & Up-Time
User Experience Testing
Proactive Optimizations
Website backups
Quality Assurance
What is Included
Security & Up-Time
Emergency Support & Response
User Experience Testing
Proactive Optimizations
Website backups
Quality Assurance
“We contracted with TedbreeHub after many disappointments with other web site design companies, we love our new web site as well as the support we get from the staff, they are extremely knowledgeable, pleasant to deal with, and keep us up to date on all the new cutting edge ways to keep our company visible to our potential customers.”
David Awoyemi
“We contracted with TedbreeHub after many disappointments with other web site design companies, we love our new web site as well as the support we get from the staff, they are extremely knowledgeable, pleasant to deal with, and keep us up to date on all the new cutting edge ways to keep our company visible to our potential customers.”
David Awoyemi
What We Need From You
We will invite you to your project workspace where we will ask you for:
Access to website backend to maintain, fix and resolve any issues on your website; we will need your username and password to the Domain DNS.
30 Minutes Kick off Meeting
A thirty-minute virtual Kick-Off meeting will be scheduled in which you will meet the support team. This meeting will help your team understand your project and its requirements so as to provide an outstanding solution that works.
What We Need From You
We will invite you to your project workspace where we will ask you for:
Access to website backend to maintain, fix and resolve any issues on your website; we will need your username and password to the Domain DNS.
30 Minutes Kick off Meeting
A thirty-minute virtual Kick-Off meeting will be scheduled in which you will meet the support team. This meeting will help your team understand your project and its requirements so as to provide an outstanding solution that works.
Have aQuestion?
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Frequently Asked Questions
Do I need to be on a maintenance plan to receive the website support?
No, your website does not need to be on a maintenance plan to receive support assistance from one of our web support team members. However, there will be a minimum fee for support requests on websites that are not on one of our maintenance plans
How do I get started?
It’s pretty simple. Once you pay for your playbook, we immediately book a kick-off meeting where we discuss the details of your project. Here you will provide all the info that your website support team will need, and they'll be in touch to let you know they're getting started.
How long will it take to complete my support request?
We work diligently to complete your support requests as quickly as possible although the exact time depends on the complexity of your support request.
Can I add more tasks to my support requests?
You are free to add more tasks to a support request. Any additions to your original request will likely increase your cost.
Have aQuestion?
Look Here...
Frequently Asked Questions
Do I need to be on a maintenance plan to receive the website support?
No, your website does not need to be on a maintenance plan to receive support assistance from one of our web support team members. However, there will be a minimum fee for support requests on websites that are not on one of our maintenance plans
How do I get started?
It’s pretty simple. Once you pay for your playbook, we immediately book a kick-off meeting where we discuss the details of your project. Here you will provide all the info that your website support team will need, and they'll be in touch to let you know they're getting started.
How long will it take to complete my support request?
We work diligently to complete your support requests as quickly as possible although the exact time depends on the complexity of your support request.
Can I add more tasks to my support requests?
You are free to add more tasks to a support request. Any additions to your original request will likely increase your cost.
